Aisla← Back home
The fine print

Terms of Service

Last updated: 6 August 2026.

1. About these terms

These Terms of Service ("Terms") form a binding agreement between you and Aisla ("Aisla", "we", "us") governing your use of the Aisla website, apps and services (the "Service"). By creating an account or using the Service you agree to these Terms and to our Privacy Policy.

2. Eligibility and your account

  • You must be at least 18 to use Aisla.
  • You must provide accurate information and keep your account credentials secure.
  • You are responsible for all activity under your account.
  • Notify us immediately at aisla.app@gmail.com if you suspect unauthorised access.

3. Permission to access your email account

To use core features you connect a Gmail or Microsoft Outlook account via OAuth. By connecting your mailbox you grant Aisla permission to:

  • read messages and metadata to identify wedding-related emails;
  • generate AI summaries, categorisations and draft replies;
  • send you daily briefings by email and/or WhatsApp using the delivery details you provide.

You can revoke this permission at any time by disconnecting your mailbox in Aisla or in your Google / Microsoft account settings. See the Privacy Policy for how we handle this data.

4. Acceptable use

You agree not to:

  • connect a mailbox you are not authorised to use;
  • use the Service for unlawful, harmful, harassing or fraudulent purposes;
  • attempt to reverse engineer, scrape, overload or interfere with the Service;
  • use the Service to send spam or unsolicited communications;
  • upload malware or infringe anyone's intellectual property or privacy.

5. AI-generated content — accuracy is not guaranteed

Aisla uses AI to summarise emails, flag actions and draft replies. AI output can be incomplete, out of date or wrong ("hallucinated"). You are solely responsible for reviewing important wedding information — including dates, times, venues, payments, contracts, guest details and supplier commitments — directly in the original email and with the relevant supplier before acting on it.

Aisla is not a substitute for professional advice (legal, financial or otherwise) and does not guarantee any particular outcome for your wedding planning.

6. Third-party services

The Service relies on third parties including Google (Gmail API), Microsoft (Graph API), OpenAI, Supabase and Stripe. Your use of those services is subject to their own terms and privacy policies. We are not responsible for third-party outages, changes or errors.

7. Subscriptions, billing and refunds

Aisla offers a free preview and a paid Premium subscription. Payments are processed by Stripe. Subscriptions renew automatically until cancelled.

  • You can cancel at any time from your account settings.
  • Cancellation stops future renewals; access continues until the end of the paid period.
  • Refunds: No refunds for partial months except where required by law (including the UK/EU statutory cooling-off period, if applicable).
  • Prices, taxes and features may change on notice.

8. Service availability

We aim to keep Aisla available but do not guarantee uninterrupted or error-free service. We may modify, suspend or discontinue features at any time. Scheduled maintenance and third-party outages may cause downtime.

9. Intellectual property

Aisla and all associated software, branding and content are owned by Aisla or its licensors. We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service for personal wedding planning in accordance with these Terms.

You retain ownership of your email content. You grant us a limited licence to process it strictly to provide the Service.

10. Suspension and termination

We may suspend or terminate your account if you breach these Terms, if required by law, or if your use poses a risk to the Service or others. You may terminate at any time by deleting your account. On termination we delete your data in accordance with the Privacy Policy.

11. Disclaimer of warranties

To the fullest extent permitted by law the Service is provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, non-infringement and accuracy of AI output. Nothing in these Terms excludes liability that cannot be excluded by law (including for death or personal injury caused by negligence, fraud or consumer statutory rights).

12. Limitation of liability

To the fullest extent permitted by law, Aisla and its affiliates will not be liable for indirect, incidental, special, consequential or punitive damages, or loss of profits, revenue, data or goodwill, arising from your use of the Service. Our total aggregate liability in any 12-month period will not exceed the greater of (a) the amount you paid Aisla in that period or £50.

13. Indemnity

You agree to indemnify Aisla against claims arising from your misuse of the Service, your breach of these Terms, or your infringement of any third party's rights.

14. Changes to these terms

We may update these Terms from time to time. Material changes will be notified by email or in-app before they take effect. Continued use after changes means you accept them.

15. Governing law and jurisdiction

These Terms are governed by the laws of England and Wales. Disputes are subject to the exclusive jurisdiction of the courts of England and Wales, subject to any mandatory consumer-protection rights in your country of residence.

16. Contact

Questions about these Terms: aisla.app@gmail.com